We know how important it is to keep the personal data of our users and sellers safe and secure. We appreciate the trust you place in us to process it with due care and prudence. Therefore, in terms of data protection, we guarantee compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation).

The following Privacy Notice describes how we collect and process your personal information on our frikifactoria.com website.

1. Data Controller

frikifactoria.com is a brand belonging to the company GAMAN FACTORY SL Responsible for the processing of personal data:

  • Website: frikifactoria.com
  • GAMAN FACTORY SL (hereinafter “FRIKI FACTORÍA”)
  • CIF: B-88151519
  • Registered office at C/Alava 3, 4ºD Alcorcón (Madrid)
  • Registration details: registered in the Commercial Registry of Madrid, registration number: Volume 37934, Folio 71, Sheet M-675479, Entry 1. Tel: 644905251
  • Contact form

2.¿What Personal Information of Clients Friki Factoría?

We collect your personal information to provide the best service and continually improve our products and services.

These are the types of information we collect:

  • Information you provide us:We receive and store all the information you provide us in connection with the Services on our website. In order for us to offer our services, you must provide certain information. If you are a buyer, we will request the typical information for completing the sale and shipping. If you are a seller, the information requested will be somewhat more comprehensive, as Friki Factoría will pay you the commission.
  • Automatic Information:Every time you use our website, we automatically receive and store certain types of information, such as usage information. For example, we use cookies, which you can disable through your browser options.

 

3Purpose of the treatment

FRIKI FACTORÍA will collect your personal data through the forms on our website and will use them for the following purposes:

  • Submit a new user application, either to create an online store or purchase products through the website. Once registered, the user will receive a validation email at the address provided.
  • Place orders for items offered by FRIKI FACTORÍA.
  • Sending electronic notifications to users.
  • Sending commercial advertising communications via email. These types of commercial communications will be related to products or services offered by FRIKI FACTORÍA. In each commercial communication sent to FRIKI FACTORÍA users, they will always be provided with the necessary information to be able to object free of charge to the processing of their data for commercial purposes. Users may always exercise the right to erase their personal data for the purpose of sending commercial communications, without retroactive effect, in accordance with the provisions of Article 22.2 of the LSSI.
  • Manage any type of request or respond to queries made by the user through the contact forms that FRIKI FACTORÍA makes available to the user on the website.
  • Sending the FRIKI FACTORÍA newsletter.
  • Conduct statistical studies

All data requested through any form on the website is mandatory, as it is necessary to provide a correct and complete service to website users. If this information is not provided, we will not be able to offer our services to you.

4. Data retention

We retain your personal information so that you can continue to use our Services and for as long as necessary to fulfill the purposes described in this Privacy Notice, as required by law (for example, for tax and accounting purposes), or as otherwise disclosed to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders, if you choose) and the addresses to which you've shipped orders, and to improve the relevance of the products and content we recommend.

Users may always request the deletion of their data if they do not want FRIKI FACTORÍA to retain it in its database. Data will be retained in accordance with the legal, tax, and accounting deadlines, based on the date of the user's request to delete their personal data.

5. Legitimation for the processing of your data

  • If the user registers on the website as a seller, the legal basis for the processing of personal data is the execution of the contract between the parties. We remind you that the contractual relationship between the parties will begin when the user completes the form and accepts the general conditions of use for Sellers. Without these two steps, the contractual relationship between the parties cannot be established.
  • If the user purchases items through the website as a consumer, the contractual relationship between the parties will begin when the user places an order for FRIKI FACTORÍA items and accepts the purchase conditions.
  • In all other cases where the user provides personal data through any form on our website, the legal basis for processing their data will be the consent freely given by the user. At any time, they may exercise their rights to access, rectify, restrict, or erase their data by contacting us through any of the contact methods we make available to users on our website.

6. Recipients

FRIKI FACTORÍA will not carry out any sale, assignment or transfer of user data, except for a request

We inform you that we hire other companies and individuals to perform certain functions on our behalf. Some of the functions they perform may include: processing orders for products and services, shipping packages, or sending postal mail. If you place an order through our website, you must provide your information to the corresponding shipping company (for example, the Post Office) in order to deliver your orders.

These third-party service providers will have access to the personal information needed to perform their functions, but may not use it for any other purpose. Furthermore, they must treat personal information in accordance with this Privacy Notice and applicable data protection laws.

7. Rights of the User

The user of the website, as an interested party, may exercise the following rights:

  • Right to request access to your personal data: Anyone has the right to know whether FRIKI FACTORÍA processes their personal data.
  • Right to request rectification of your data.
  • Right to request the deletion of your data.
  • Right to request and obtain from the Data Controller or file manager a restriction on the processing of your personal data when the following scenarios occur:
    • Inaccuracy: When the data subject has requested the Data Controller to update their personal data because they consider it to be inaccurate. This processing restriction will be implemented by the Data Controller for the period necessary for the Controller to verify its accuracy.
    • Illegality: When the data is unlawful but the data subject does not wish to erase it. In these cases, the data subject may request restriction of processing of their data, rather than deletion.
    • Claims: When the interested party needs the Controller to continue processing their data in order to formulate, exercise or defend claims, even though the Data Controller no longer needs to process the interested party's personal data for the purposes for which they were collected.
    • Opposition: When the data subject requests it as a provisional measure, if they have exercised their right to object. The restriction on processing will apply for as long as the Data Controller determines whether the data subject's arguments for objecting to the processing of their data are relevant.
  • Right to data portability: You have the right to receive the personal data that concerns you and transmit it to another data controller, without hindrance from the controller to whom you provided it.
  • Right to oppose treatment.
  • Right to withdraw the consent given.

You may exercise your rights of access, rectification, restriction or cancellation by writing to the Data Controller through the following means:

C/Alava 3, 4ºD Alcorcón (Madrid)
Or by sending an e-mail through the Contact Form.

To exercise your rights, you must provide a photocopy of your identification document (NIF, DNI, etc.) with your request.

Finally, if you believe any of your rights have been violated, we inform you that you have the right to file a complaint with the State Data Protection Agency. You will find the contact information for the Agency at the following link.

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php 

8.Use of the Services of Friki Factoría to Minors

Minors are not authorized to purchase items from the Friki Factoría website. Items sold for minors must be purchased by adults. Minors under 18 years of age may only use the Friki Factoría Services under the supervision of a parent or legal guardian.

9. Security

FRIKI FACTORÍA informs you that we work to protect the security of your personal information during transmission using Secure Sockets Layer (SSL) software, which encrypts the information you enter.

We also inform you that when managing credit card data, we comply with the Payment Card Industry Data Security Standards (PCI DSS).

10. Links

frikifactoria.com may include hyperlinks to other websites not owned or controlled by FRIKI FACTORÍA. Therefore, FRIKI FACTORÍA is not responsible for, nor does it guarantee, the veracity, legality, reliability, usefulness, and timeliness of the content of these websites or their privacy practices.

Before providing any personal information to these third-party websites, please be aware that their privacy policies may differ from ours.

11. cookies

frikifactoria.com uses cookies to allow our systems to recognize your browser or device and provide you with the best service. You have the option to block the generation of cookies by selecting the appropriate option in your browser.

We leave you the link to our Cookies Policy.

12. Modification of the Privacy Policy

FRIKI FACTORÍA reserves the right to modify the current Privacy Policy, at its sole discretion, due to legislative, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency.

We will inform you of any such changes by posting the revised Privacy Policy on our website and by posting a notice on our homepage.

13Applicable legislation and jurisdictional competence

This Privacy Policy is governed by Spanish law: "The parties submit, at their discretion, to the courts and tribunals of the user's domicile for the resolution of disputes and waiving any other jurisdiction."

Date of last update: 02 / 08 / 2018

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